Service & maintenance
Filax provides customized maintenance so that exhibits, objects and installations in museums and public spaces continue to function sustainably, safely and trouble-free.
What we offer
Our maintenance services are made up of different modules so that we can always respond to the needs of the project and the organization. Consider:
- Preventive maintenance: periodic inspections, adjustments and cleaning
- Corrective maintenance: quick action in case of malfunctions or wear and tear
- Monitoring and reporting: insight through our digital customer portal
- Showcase maintenance: focus on climate, lighting and technical condition
- AV and lighting systems: control, update and replacement
- Maintenance plans: tailored to intensity of use and technical life span
- Training for in-house personnel: instruction for daily or weekly maintenance
One point of contact - one partner
Filax acts as a central point of contact, even when multiple technical parties are involved. Through our customer portal, customers can make reports, view maintenance history, register malfunctions or retrieve work orders. This is how we keep lines of communication short and expectations clear.
Sustainable, efficient and future-oriented
With a keen eye for both aesthetics and functionality, we ensure that objects and systems not only work today, but also continue to do what they are intended to do in the future. Our approach is sustainable and focused on life extension, with attention to parts management, reuse and cost control.